obiFox is an SAP FSM extension designed to connect service organisations.
It provides instant access to the service history of the asset. You’ll see who’s worked on that
particular asset or even similar asset type. You can contact them directly from FSM via Microsoft
Teams. You could also initiate group call or chat with more than one resource.
Resources’ locations are also shown to provide insight if they could be contacted at that moment.
If there is not enough history on that asset, there is also an option to look for qualified resources
directly from the mobile app, and start individual or group chats or calls.
obieFox is also available for office supervisors and dispatchers, where they can see the history of an
asset or contact the relevant resources before dispatching a new job.
obieFox is an extension available on the FSM extension directory and can be installed, ready to use
in a matter of minutes.
This is next generation obiFox, which extracts data out of structured and unstructured data and uses Artificial Intelligence and Machine Learning tools to extract useful information and construct organisational knowledge to be used in similar cases in the future.
Please contact us for further information.
2023
obiFox is offered as a SaaS model with subscription. Your investment depends on the number of users and the duration of use.
obiFoxAI consumes our Machine Learning services and is offered consumption based.
Please contact us for further information.
obiFox is free to use for a period of 2 weeks. You could already access it on SAP FSM
Extension Directory. Extended trial periods may be offered case by case.